Support

Getting Started

Document ID: SUP-001

Version: 1.0 (Approved)

Owner: Innoscope Kft.

Category: Support Documentation

Effective Date: 2026-07-30

Review: Annually or whenever the onboarding process changes

Purpose

This guide helps new users install Pedlpro, complete the initial setup and perform their first pedalling technique assessment.

1. Install Pedlpro

Download and install the Pedlpro application from the Garmin Connect IQ Store on a compatible Garmin device.

2. First Launch

Open the application, review and accept the applicable legal terms, then choose the feature you want to use.

3. Perform Your First Session

For the most reliable baseline measurement, complete your first Test session during a calm indoor training ride using compatible sensors where required.

4. Review Your Results

After completing the session, review your Pedalling Quality (PQ), Coach recommendations and other available metrics to establish your starting point.

5. Continue Improving

Repeat similar indoor sessions regularly to monitor long-term trends and gradually improve your pedalling technique.

Tips for Best Results

Use a stable indoor training environment.
Warm up before performing a Test session.
Compare results recorded under similar conditions.
Follow Coach recommendations consistently.

Related Documents

SUP-002 – User Guide
SUP-003 – Frequently Asked Questions (FAQ)
TECH-001 – What is Pedalling Quality (PQ)?
TECH-002 – How Coach Works

Version History

Version 1.0

Date 2026-07-30

Changes: Initial English publication.

User Guide

Document ID: SUP-002

Version: 1.0 (Approved)

Owner: Innoscope Kft.

Category: Support Documentation

Effective Date: 2026-07-30

Review: Annually or whenever application features change

Purpose

This guide introduces the main features of the Pedlpro application and explains how to use them to improve your pedalling technique.

Main Modules

Pedlpro is organised into four core modules: Test, Coach, Training and Challenges. Each module supports a different stage of your technical development.

Test

Use the Test module to assess your current pedalling technique and establish a reliable baseline for future comparison.

Coach

The Coach analyses your activity data and provides personalised recommendations to help improve your pedalling technique over time.

Training

The Training module allows you to perform structured technique sessions, whether following your own plan or guidance from a cycling coach.

Challenges

Challenges encourage continuous improvement by setting technical goals and tracking your progress over time.

Results

Review your Pedalling Quality (PQ), historical trends and Coach recommendations after each session to monitor long-term development.

Settings

The Settings menu allows you to configure application preferences and other available options supported by your compatible Garmin device.

Tips for Effective Use

Perform regular indoor sessions under similar conditions.
Focus on long-term trends rather than individual rides.
Use Coach recommendations consistently.
Keep your Garmin device and application up to date.

Related Documents

SUP-001 – Getting Started
SUP-003 – Frequently Asked Questions (FAQ)
TECH-001 – What is Pedalling Quality (PQ)?
TECH-002 – How Coach Works
TECH-003 – Understanding Your Results

Version History

Version 1.0

Date 2026-07-30

Changes: Initial English publication.

Frequently Asked Questions (FAQ)

Document ID: SUP-003

Version: 1.0 (Approved)

Owner: Innoscope Kft.

Category: Support Documentation

Effective Date: 2026-07-30

Review: Annually or whenever support content changes

Purpose

This document answers the most frequently asked questions about installing, using and understanding the Pedlpro application.

What is Pedalling Quality (Pq)?

Pedalling Quality (Pq) is Pedlpro's proprietary metric for evaluating the quality and consistency of your pedalling technique. It is intended to monitor your own technical development over time.

Why is Pedlpro primarily designed for indoor use?

Indoor training provides stable and repeatable measurement conditions, making technical analysis and long-term comparisons significantly more reliable.

Which Garmin devices are supported?

Pedlpro supports a wide range of Garmin Edge cycling computers and Garmin smartwatches that are compatible with Garmin Connect IQ. The current compatibility list is available in the Garmin Connect IQ Store.

Do I need additional sensors?

Some advanced features require a compatible power meter or other supported Garmin sensors. Available functionality depends on the capabilities of your device and connected hardware.

How should I interpret my results?

Focus on long-term trends rather than individual rides. Review your Pedalling Quality (PQ), Coach recommendations and historical progress together.

Can Coach replace a cycling coach?

No. Coach provides automated technical recommendations based on your activity data. It complements, but does not replace, professional coaching or medical advice.

Need More Help?

If your question is not answered here, please visit the Pedlpro support pages or contact the support team at support@pedlpro.com.

Related Documents

SUP-001 – Getting Started
SUP-002 – User Guide
SUP-004 – Troubleshooting Guide
TECH-001 – What is Pedalling Quality (PQ)?
TECH-002 – How Coach Works

Version History

Version 1.0

Date 2026-07-30

Changes: Initial English publication.

Troubleshooting Guide

Document ID: SUP-004

Version: 1.0 (Approved)

Owner: Innoscope Kft.

Category: Support Documentation

Effective Date: 2026-07-30

Review: Annually or whenever troubleshooting procedures change

Purpose

This guide helps users identify and resolve the most common issues that may occur while using the Pedlpro application.

No Data Recorded

If no data is displayed after a session, verify that all required sensors are connected, permissions have been granted, and the activity was recorded correctly.

Missing Power Data

Ensure that a compatible power meter is paired with your Garmin device, active, calibrated if required, and transmitting data throughout the session.

Application Issues

If the application behaves unexpectedly, restart your Garmin device, check that you are using the latest version of Pedlpro and Garmin firmware, then repeat the activity.

Unexpected Results

For consistent measurements, perform tests indoors under similar conditions, complete an adequate warm-up, and compare sessions recorded using the same equipment.

Before Contacting Support

Restart your Garmin device.
Update Pedlpro and Garmin firmware to the latest version.
Verify sensor connections and battery status.
Record the device model, firmware version and a description of the issue.

Need More Help?

If the issue persists, contact the Pedlpro support team at support@pedlpro.com and include your device model, firmware version, connected sensors and a description of the problem.

Related Documents

SUP-003 – Frequently Asked Questions (FAQ)
SUP-005 – Device Compatibility & Requirements
SUP-007 – Contact & Support Policy
TECH-003 – Understanding Your Results

Version History

Version 1.0

Date 2026-07-30

Changes: Initial English publication.

Device Compatibility & Requirements

Document ID: SUP-005

Version: 1.0 (Approved)

Owner: Innoscope Kft.

Category: Support Documentation

Effective Date: 2026-07-30

Review: Annually or whenever compatibility requirements change

Purpose

This document explains the device compatibility and hardware requirements for using the Pedlpro application.

Compatible Devices

Pedlpro supports a wide range of Garmin Edge cycling computers and Garmin smartwatches that are compatible with Garmin Connect IQ. The supported device list is updated as new compatible models become available.

Firmware Requirements

For the best performance and compatibility, always use the latest official Garmin firmware available for your device.

Sensor Requirements

Some Pedlpro features require a compatible power meter or other supported Garmin sensors. Available functionality depends on the capabilities of both the Garmin device and the connected sensors.

Checking Compatibility

Before installing Pedlpro, verify that your Garmin device appears in the supported device list on the Garmin Connect IQ Store page.

Compatibility Notes

Certain features may not be available on all Garmin models because of hardware limitations or differences in supported sensor data.

Recommendations

Keep your Garmin device updated with the latest firmware.
Use compatible sensors for the most complete analysis.
Calibrate your power meter when recommended by the manufacturer.
Check the Connect IQ Store page for newly supported devices.

Related Documents

TECH-005 – Supported Garmin Devices
SUP-004 – Troubleshooting Guide
SUP-007 – Contact & Support Policy

Version History

Version 1.0

Date 2026-07-30

Changes: Initial English publication.

Release Notes

Document ID: SUP-006

Version: 1.0 (Approved)

Owner: Innoscope Kft.

Category: Support Documentation

Effective Date: 2026-07-30

Review: Updated with every public software release

Purpose

This document explains how Pedlpro software releases are documented and where users can find information about new features, improvements and bug fixes.

Release Notes

Every public Pedlpro release is accompanied by release notes summarizing the changes introduced in that version.

What's Included

Release notes may include new features, performance improvements, bug fixes, supported device updates, user interface changes and other relevant information.

Version Numbering

Each release is identified by a version number to help users determine which features and fixes are available in their installed version.

Keeping Up to Date

Users are encouraged to install the latest available version of Pedlpro to benefit from new functionality, improved compatibility and resolved issues.

Recommendations

Read the release notes after each update.
Keep both Pedlpro and Garmin firmware up to date.
Report unexpected behaviour to the support team.
Verify compatibility after major software updates.

Related Documents

SUP-004 – Troubleshooting Guide
SUP-005 – Device Compatibility & Requirements
SUP-007 – Contact & Support Policy

Version History

Version 1.0

Date 2026-07-30

Changes: Initial English publication.

Contact & Support Policy

Pedlpro – Contact & Support Policy

Document ID: SUP-007

Version: 1.0 (Approved)

Owner: Innoscope Kft.

Category: Support Documentation

Effective Date: 2026-07-30

Review: Annually or whenever support procedures change

Purpose

This document explains how Pedlpro users can contact the support team, what information should be provided when reporting an issue, and the general principles of customer support.

Support Contact

For technical questions, bug reports or general assistance, contact the Pedlpro support team at support@pedlpro.com.

Reporting an Issue

To help us investigate your issue efficiently, please include your Garmin device model, firmware version, Pedlpro version, connected sensors, and a clear description of the problem, including the steps required to reproduce it whenever possible.

Response Policy

We aim to respond to support requests within a few business days. Response times may vary depending on the complexity of the request and the current support workload.

Support Scope

The support team provides assistance with installation, configuration, compatibility questions and troubleshooting. Support does not include personalised coaching, medical advice or training plans.

Self-Service Resources

Before contacting support, please review the available documentation, FAQ and Troubleshooting Guide, as many common questions are answered there.

Recommendations

Keep your Garmin firmware and Pedlpro application up to date.
Attach screenshots or photographs when appropriate.
Describe the issue as precisely as possible.
Include details about connected sensors and accessories.

Related Documents

SUP-003 – Frequently Asked Questions (FAQ)
SUP-004 – Troubleshooting Guide
SUP-005 – Device Compatibility & Requirements
SUP-006 – Release Notes

Version History

Version 1.0

Date 2026-07-30

Changes: Initial English publication.

Best Practices

Document ID: SUP-008

Version: 1.0 (Approved)

Owner: Innoscope Kft.

Category: Support Documentation

Effective Date: 2026-07-30

Review: Annually or whenever best practice recommendations change

Purpose

This document provides practical recommendations for obtaining consistent, reliable and meaningful results when using the Pedlpro application.

Train Indoors

For the most accurate and repeatable measurements, perform Pedlpro sessions in a stable indoor training environment where external factors are minimised.

Warm Up Properly

Complete an appropriate warm-up before starting a Test or structured technique session. A consistent physiological state improves measurement quality.

Compare Similar Sessions

Evaluate your progress by comparing rides completed under similar conditions, using the same equipment and comparable training intensity.

Follow Coach Recommendations

Apply Coach recommendations consistently over multiple sessions. Technical improvements are most meaningful when observed as long-term trends rather than isolated results.

Keep Your Equipment Updated

Use the latest Pedlpro version, Garmin firmware and compatible sensor firmware to ensure the best performance and compatibility.

Key Recommendations

Use the same indoor trainer and bike setup whenever possible.
Calibrate your power meter according to the manufacturer's instructions.
Record sessions under similar environmental conditions.
Focus on gradual improvements in Pedalling Quality (PQ) over time.
Review your historical trends regularly.

Related Documents

SUP-001 – Getting Started
SUP-002 – User Guide
SUP-003 – Frequently Asked Questions (FAQ)
SUP-004 – Troubleshooting Guide
TECH-003 – Understanding Your Results
TECH-004 – Indoor vs Outdoor

Version History

Version 1.0

Date 2026-07-30

Changes: Initial English publication.